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  • Wayfinding Assessments
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    • Individual Ergonomic Assessment
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  • Ergonomic Assessments
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Wayfinding Assessments

We perform expert reviews for the design of individual sign messages as well as large scale wayfinding systems. Expert review of wayfinding systems involves walkthroughs from a user needs perspective to examine possible issues with respect to: information hierarchy, sign location, sign visibility, sign conspicuity and separation distance from other signs. For individual signs design issues such as sign legibility, information load, content organization, colour coding, font selection and use of pictograms are considered. Evaluations of individual sign message commonly include comprehension testing with representative users.

Our team has conducted sign design and wayfinding system assessments in a variety of domains:

• Airport roadway, curbside, parking and terminal environments
• Highways
• City streets
• National parks
• Public offices
• University libraries

Sample Related Projects:

Gresham Smith & Partners

• Assess roadway, parking, curbside, and terminal signage at Denver International Airport

Greater Toronto Airport Groundside Association (with Entro Communications):

• Conduct laboratory testing of signs for new terminal roads with respect to driver comprehension and response time

Parks Canada

• Assess wayfinding concerns and prepare signing plan for Point Pelee National Park
• Develop human factors guidelines on standards for Parks Canada guide signs

IBI Group (for Ministry of Transportation Ontario)

• Assist in development of bilingual formats for freeway Changeable Message Sign and conduct on-road and laboratory testing of reading time and message comprehension

University of Toronto

• Survey wayfinding concerns, assess comprehension of messages and recommend new signage  for John B. Robarts Library